سيين | Seen

08-Apr-2024

30 minutes of reading

After WhatsApp became the first messaging application in the world with over 2 billion users and more than 100 billion messages sent daily, marketers turned to utilize this platform, specifically WhatsApp Business, which is used by 200 million monthly active users, to leverage its countless marketing features.

سيين | Seen

13-May-2024

10 minutes of reading

In today's world, the market has become saturated with numerous business activities, competition has become at its peak

سيين | Seen

14-May-2024

12 minutes of reading

Providing distinguished customer service around the clock, along with offering products or services that simplify your customers' lives, coupled with personalized interaction and quick responsiveness, undoubtedly makes your brand shine among competitors and establishes it as a trusted source for your current customers and an attraction for new ones.

سيين | Seen

05-Aug-2024

5 minutes of reading

How to Achieve Success in Your Marketing Campaigns Using WhatsApp

سيين | Seen

05-Aug-2024

15 minutes of reading

Customer retargeting is one of the most effective strategies for increasing your brand's profits. Its primary goal is to remind your customers of your brand and encourage repeat purchases of your products or services.

سيين | Seen

14-Oct-2024

7 minutes of reading

Since Facebook launched its chatbot service in 2016, the landscape of digital marketing has transformed. Today, chatbots are an essential tool for any company looking to engage effectively with its customers. These intelligent communication

سيين | Seen

05-Nov-2024

7 minutes of reading

Imagine you are the owner of an online store, and your only chance to gain a new customer, earn their trust, and influence them to purchase your products lies in how you communicate with them from behind the screens. How would you approach this communication process? There is an urgent need to manage communication through chat due to its strategic impact on increasing e-commerce sales. Chat platforms, particularly WhatsApp, offer unique features that set them apart from other social media platforms. Communicating via WhatsApp provides a personal touch, akin to speaking to your customer face-to-face, as opposed to group communication, which may persuade some but not others. This has recently led to the popular term known as "conversational commerce."

سيين | Seen

11-Dec-2024

7 minutes of reading

In today's fast-paced and ever-evolving business world, quick and efficient customer engagement is a cornerstone of any company's success. To achieve this, various communication techniques have emerged, enabling businesses to elevate their customer service and offer instant interaction solutions. One standout tool among these is the WhatsApp Chatbot.

سيين | Seen

12-Dec-2024

7 minutes of reading

Effective communication techniques with customers is the foundation of any successful business, establishing strong communication with customers not only builds

سيين | Seen

06-Jan-2025

1 minutes of reading

Did you know that WhatsApp has more than two billion users worldwide? This means it’s a great opportunity to reach your customers quickly and communicate with them easily, however, managing thousands of individual messages can be challenging, which is where WhatsApp automation tools come in to provide a solution.

سيين | Seen

09-Jan-2025

1 minutes of reading

As WhatsApp has transformed into a powerful marketing tool capable of reshaping the game when utilized effectively as part of a professional marketing strategy, questions are increasingly being raised about how to leverage this platform for widespread marketing and advertising. This is where WhatsApp message templates come into play.

سيين | Seen

04-Feb-2025

1 minutes of reading

With the rapid evolution of e-commerce, delivering an exceptional customer experience has become a key factor in the success of online stores. In this context, we are excited to announce that Seen, with its innovative solutions designed to streamline communication between store owners and their customers, has successfully integrated its tools with Zid platform through the WhatsApp Business API.

سيين | Seen

23-Feb-2025

1 minutes of reading

In a world where online shopping is becoming increasingly prevalent, abandoned carts have become one of the biggest challenges faced by e-commerce stores many customers add products to their carts but leave them without completing the purchase

سيين | Seen

12-Mar-2025

1 minutes of reading

Do you want to enhance customer loyalty and increase sales and profits? This is where omnichannel comes in, an essential strategy for businesses seeking effective communication with their customers.

سيين | Seen

20-Mar-2025

1 minutes of reading

With continuous updates to the Seen platform aimed at providing businesses with an exceptional communication experience, Instagram has now been integrated with Seen. This step enhances customer interaction management, minimizes human errors caused by delayed responses or missed inquiries, and streamlines handling large volumes of customer messages, preventing potential loss of interested clients.

سيين | Seen

20-Apr-2025

1 minutes of reading

In the fast-paced and ever-evolving world of digital communication, WhatsApp has become one of the most prominent communication tools relied upon by both individuals and businesses, this is especially true with the introduction of WhatsApp broadcast messages, which serve as a powerful tool to increase sales and revenue, the feature allows businesses to send messages to a large number of customers directly and efficiently.

سيين | Seen

20-Apr-2025

1 minutes of reading

In a rapidly changing world where customer experience is becoming increasingly important, it is essential for any company striving for excellence to provide exceptional customer service, through a ticket system using the whatsapp business API, companies can enhance their communication with customers in a fast and accurate manner, ensuring immediate responses to their issues and inquiries. This not only boosts customer satisfaction but also strengthens loyalty in the long run. In this article, we will explore the ticket system available in Seen (WhatsApp Business API) and how it can be used to improve the customer experience.

سيين | Seen

06-May-2025

1 minutes of reading

With the variety of options available for businesses to communicate with their customers quickly and clearly, SMS messages and the Whatsapp business API emerge as two effective tools for engaging with audiences, each offers its own set of advantages and serves different objectives depending on the nature of the business and its target audience — yet both converge in their role in promoting brand awareness.

سيين | Seen

14-May-2025

1 minutes of reading

In a highly competitive business world, increasing productivity and ensuring fast communication with customers have become key differentiators between companies, businesses aiming to stay ahead of the competition must adopt innovative solutions that help them deliver a satisfying and consistent customer experience without compromising internal operational efficiency, this is where the Whatsapp Business API comes into play, serving as the ideal tool for enhancing company-customer interaction.

سيين | Seen

25-May-2025

1 minutes of reading

Struggling to manage customer communication across your various branches and dealing with a lack of coordination between teams? these challenges are common among many organizations, but the solution has become highly effective through the use of a unified number integrated with the whatsapp business API, the unified number not only makes it easier for customers to reach your business from anywhere using a single, consistent number, but it also enables you to deliver a more professional communication experience.

سيين | Seen

03-Jun-2025

1 minutes of reading

As technology keeps developing quickly, financial institutions need to use smart and creative tools to work better and meet customer needs, one of the best tools today is the chatbot, it uses artificial intelligence and is easy to use, helping customers get faster and better service, chatbots offer 24/7 communication and instant responses to customer inquiries. Studies indicate that approximately 70% of customers are willing to interact with chatbots for banking services, highlighting the importance of this digital solution in the financial sector.