Our Partners
We believe that technology is a bridge for real communication, where everything is done smoothly and simply.
zad
Our partners are the foundation of our success, and we work together to achieve common goals and deliver sustainable value.
Shopify
We believe that technology is a bridge for real communication, where everything is done smoothly and simply.HubSpot
We believe that technology is a bridge for real communication, where everything is done smoothly and simply.Zapier
We believe that technology is a bridge for real communication, where everything is done smoothly and simply.Telegram
We believe that technology is a bridge for real communication, where everything is done smoothly and simply.Zid
Integrate your store with WhatsApp and expand your sales channels
If you have an online store on Zid, this is your opportunity to expand and benefit from customized marketing through WhatsApp.
Through the smart integration between Seen and Zid, you can turn WhatsApp into a professional communication channel that follows up with your customers, targets them strategically, increases loyalty, and opens new sales channels all in an automated, smooth, and efficient way.
Automatically recover abandoned shopping carts
Don’t let purchasing opportunities slip away when a customer leaves without completing the order. Launch a promotional campaign automatically via WhatsApp that sends friendly reminders along with a discount code to encourage them to return to the cart again.
Turn occasional customers into loyal ones
Re-engage inactive customers with recovery messages sent at the ideal time according to your store's usual reorder cycle.
Design automated notifications and send them to these customers from time to time, offer a purchase coupon, and watch how the customer returns and accepts your product offerings once again.
Launch WhatsApp campaigns specifically designed for your store
Import customer data directly from Zid to Seen and start broadcasting group campaigns to inform your audience of your exclusive offers and updates.
Whether you're launching a new product or promoting a seasonal offer, WhatsApp will handle the task perfectly.
Get instant reports on campaign performance
Track results and maximize the value of your campaigns and available data to develop your marketing strategy in the future.
Shopify
From the very first moment a customer visits your Shopify store until after the order is completed, they need immediate, personal, and effective communication.
By linking your Shopify store with the Seen platform, WhatsApp becomes a complete operations center that manages conversations, promotes offers, and guides customers at every step of the purchasing journey.
Key benefits of integrating Seen × Shopify
Smart synchronization of your products on WhatsApp
Synchronize your store products automatically with WhatsApp and share your catalogs widely within broadcast campaigns or automated responses. Let your customers shop directly from your messages.
Automated alerts that increase purchase chances
Activate automated messages for payment-on-delivery notifications, order confirmations, shipping alerts, abandoned cart recovery, and promotional alerts. Accurate messages at the right time that stimulate interaction and boost sales.
Mass marketing campaigns with high targeting accuracy
Whether launching a new product or promoting a special offer, you can send WhatsApp campaigns to your targeted customer lists based on their data and behavior within Shopify
Team collaboration from a single inbox
Automatically assign tasks, respond to conversations, create support tickets, and track performance all from a centralized location within the Seen platform.
In-depth analytics for every interaction
Know who responds from your team, when and how they respond, and the customer’s satisfaction level. Rely on real data to make smarter marketing decisions.
Green badge verification on WhatsApp
Benefit from support in submitting the official verification request for your WhatsApp Business account (the green badge) to enhance customer trust.
Tangible impact on your store's growth:
Increased conversion rates through tailored WhatsApp campaigns
Reduced lost orders due to cart abandonment
Faster purchases with a quick and direct experience
Enhanced customer support through preferred communication channels
HubSpot
HubSpot is a leading CRM platform that brings together sales, marketing, and customer service tools in one interface. It relies on automation and analytics to provide a more personalized and effective experience for every client.
By integrating Seen with HubSpot, WhatsApp conversations become a direct extension of your strategy.
Every interaction is recorded, every conversation is tracked, and every opportunity is invested in without the need to switch between communication apps and all customer data is recorded in one place.
Automatic synchronization of customer data
Customer data moves smoothly and updates automatically between the two platforms, ensuring they are always up to date.
This integration gives you a unified view of each customer without manual effort.
Send WhatsApp messages directly from HubSpot
Enable WhatsApp as a main communication channel without leaving HubSpot.
Send automated WhatsApp templates when creating or updating a contact, deal, or new ticket.
Turn occasional customers into loyal ones
Re-engage inactive customers with recovery messages sent at the ideal time according to your store's usual reorder cycle.
Design automated notifications and send them to these customers from time to time, offer a purchase coupon, and watch how the customer returns and accepts your product offerings once again.
Full workflow automation
Design workflows that start with a WhatsApp message when a certain condition is met
A new customer is registered Send an automatic welcome message
Abandoned purchase Send an incentive offer
Support request Open a ticket and send confirmation immediately
Communicate at the perfect time without manual intervention.
Unified management of conversations and teams
Your team can manage WhatsApp, Instagram, and Telegram conversations from a single inbox.
Marketing sees the interaction, sales follow up, and support responds.
Smart targeting based on customer behavior analysis
You can access information about the customer's last purchase and accurately predict their buying behavior, helping you provide personalized offers to your customers and increase the chances of successful deals.
Track all WhatsApp conversations to give you better insight and higher efficiency in managing your customer relationships.
Real analytics mean better performance
Track WhatsApp campaign results through custom HubSpot reports
Who opened the message
Who interacted
Which campaign achieved the highest conversion
Decision-making is now based on live data, not assumptions.
What do you achieve from this integration
Faster response time
Higher conversion rate from potential to actual customers
Reduced waste in tickets and repetitive tasks
Improved customer experience and increased loyalty
Turn every interaction into a smart business conversation
Instagram is no longer just a platform for sharing photos and stories, it has become an open arena for real interaction with customers.
By connecting Instagram with Seen, every direct message, every story reply, and every mention of your brand becomes a convertible conversation opportunity, managed professionally and measured accurately.
Seen's integration with Instagram makes real-time communication a complete marketing and service channel, where no message is lost and no customer is neglected.
Unified interface for all Instagram conversations
Integrate your Instagram account with Seen to receive
Direct messages
Story replies
Mentions sent to you
In one inbox, your team can follow up, respond, and analyze.
Automatically assign conversations to the right team
Automatically distribute conversations to team members based on interaction type, language, or timing, improving response speed and increasing the customer's sense of appreciation and attention.
Monitor performance in real time
Track team performance through comprehensive reports showing you
Response time
Closed conversation rate
Type of incoming interactions
This data helps you improve service and develop communication strategies.
How to connect Instagram to Seen in simple steps
Convert your Instagram account to a business account, personal accounts do not support integration with Seen.
Link your Instagram account to your Facebook business account by following the instructions from here
Go to the main page, click on settings, then choose channels
Click on Connect to Instagram to link Instagram to your Seen account
Enable the required permissions to allow Seen to access messages
Zapier
A smart automation platform that allows you to connect thousands of apps without programming or technical expertise. Once you set up a Zap, tasks start running automatically, such as sending a message, updating a database, or triggering a notification when a certain event occurs in any other app you use.
Zapier simply creates a smart workflow consisting of
Trigger
Action
When you connect it to Seen, WhatsApp becomes a dynamic channel that automatically interacts with every step in the customer journey from registration on your site to repeat purchases.
When something happens in a certain app, an automatic action is performed in another app.
A customer fills out a form a WhatsApp message is sent via Seen
A deal is closed in HubSpot a WhatsApp notification is sent to the team
Zapier connects and Seen sends
Your tools need to talk to each other
You can set up Seen to send WhatsApp messages automatically based on
A new order in your online store
A customer registration in any form
A new contact in CRM
An appointment booking or email interaction
All this happens instantly, with no waiting, and in the right context.
WhatsApp is the number one platform your customers prefer for communication, purchasing, and follow-up.
By integrating Seen with the WhatsApp Business platform, this channel becomes a professional space...
Let your email rest and get closer to your customers on WhatsApp, where they actually spend their time.
Connect Seen to WhatsApp now and start managing your conversations professionally
What does connecting Seen to WhatsApp offer you
Instant interaction in real time
Receive incoming messages from WhatsApp directly inside Seen...
Automated messages and smart responses
Welcome customers with greeting messages...
Instant notifications with a personal touch
Whether it's order confirmations...
How to connect WhatsApp Business to Seen
No programming experience needed...
Open the Seen platform first...
After sending the subscription confirmation...
Click on channels and choose the WhatsApp platform
Click on the Login with Facebook button...
Create a Business Portfolio...
Enter your business phone number...
Telegram
Telegram is not just a chat app, it is an interactive space characterized by speed, privacy, and flexibility. Your customers use it daily to send files, follow channels, or message their favorite brands.
But what if those messages became a direct part of your support and sales strategy By connecting Seen to Telegram, daily interaction becomes a smart business conversation, managed efficiently and measured by results.
Organize conversations in one comprehensive system
You no longer have to track conversations manually or through separate apps.
All Telegram messages are managed from within Seen, alongside WhatsApp, Instagram, and other platforms, enhancing team focus and unifying the customer experience.
Manage your team on Telegram professionally
Automatically distribute incoming messages to the right team, define roles, and track every ticket as if you are running a complete service center inside Telegram.
Full context for every conversation
View the interaction history with every Telegram user inside Seen and follow up on any previous ticket or request to provide faster, smarter, and more personalized support.
Send data without limits
From product images to PDF files, from support videos to order documents.
You can now share multiple types of files with customers inside the conversation through Telegram, easily and seamlessly via the Seen platform.
Turn Telegram from just a messaging channel into a platform for customer service and increased sales
How to connect Instagram to Seen in simple steps
Open the Telegram app and type Botfather in the search box
Type /newbot in the writing box
Name the bot with a suitable name for your project, making sure the name ends with bot like Seen_bot
After confirming the name, a code will be sent to you, copy it to use in the connection process.
Open the Seen platform, from the main page, choose the settings menu, then click on Channels.
Click on Add a new Telegram account, then enter the Telegram bot code you received from @BotFather in the input field, and click the Submit button. If you have reached this point, the connection has been successful.
Seen is certified as a global business solutions provider by Metaميتا
You can check the certification through the following link
Our team is flexible, modern, responsive, fast, and different
Seen is an innovative platform
Our team brings together highly experienced developers and marketers who understand customer marketing needs, allowing us to create products that help our clients from all sectors find their perfect solution with Seen.
Our team includes members from three different continents (Europe, Africa, Asia). We work together without borders, united by one goal: our customers' satisfaction around the world.
Still have questions?
We’d love to discuss how we can help you.
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