About Seen / Our Journey

We Are Redefining How Modern Businesses Communicate with the World

Seen mobile app — inbox, splash screen, and chat views

Purpose & Direction

Empowering Brands to Turn Conversations into Meaningful Growth

A World Where Every Customer Feels Heard Instantly

We envision a commerce ecosystem where businesses and customers connect seamlessly without friction or impersonal automated dead ends.

Democratizing Enterprise Conversational Intelligence

To provide ambitious brands with a visual automation builder, shared omnichannel inbox, and high-impact broadcast tools that drive measurable revenue.

Our Core Values

The Principles That Drive Every Line of Code We Write

Built for speed, simplicity, and enterprise reliability across every conversational touchpoint.

Speed & Reliability First

Sub-second message processing latency with high throughput.

True Omnichannel Simplicity

Consolidating WhatsApp, Instagram, and Messenger into human-centered workflows.

No-Code Autonomy

Marketing and support teams build workflows without engineering bottlenecks.

Data Privacy & Security

Direct Meta Cloud API compliance, encrypted storage, and granular team roles.

Founding Team, Leadership & Key Staff

Meet the Founders & Engineers Behind Seen

Our leadership and key staff members bring together veteran software architects, conversational AI specialists, and customer success leaders dedicated to modern commerce.

Zarkawy

Chief Executive Officer (CEO) & Team Leader

Chief Executive Officer (CEO) leading Seen’s overall company vision, strategic growth, and cross-functional team operations.

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Raneem El-Ashry

Chief Technology Officer (CTO) & Backend Team Leader

Spearheads Seen’s technology vision, backend engineering team, and distributed cloud infrastructure powering millions of conversations.

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Reem Alaa

Head of Product & Product Owner

Drives the product strategy, conversational commerce roadmap, and end-to-end feature execution across the Seen platform.

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Adham Nabih

Lead Frontend Engineer & AI Product Experience Specialist

Leads frontend architecture and AI-powered user experiences, building Seen’s real-time omnichannel inbox and interactive AI Visual Flow Builder.

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Ahmed Awad

Senior Backend & AI Systems Engineer (AI Expertise)

Architects high-throughput backend systems, AI conversational pipelines, and official Meta Cloud API integrations with sub-second latency.

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Fares Ghandour

Senior AI Automation & Backend Engineer

Engineers Seen’s AI chatbot engines, intelligent workflow automation, and enterprise CRM integrations.

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Eslam Rabie

Lead Mobile Applications Engineer

Leads the development of Seen’s iOS and Android mobile apps with real-time chat sync and instant notifications.

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Nada Samir

Lead Product & UI/UX Designer

Designs Seen’s omnichannel interfaces, visual flow builder canvas, and unified design system across web and mobile.

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Enas Ehab

Quality Control (QC) & Reliability Engineer

Leads quality control, automated end-to-end testing, and reliability verification across Seen’s web, mobile, and API ecosystems.

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Rawan Mohamed

Customer Experience (CX) & Strategic Accounts Lead

Leads Customer Experience (CX), enterprise account management, and conversational growth strategies for Seen’s key merchants.

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Product & Engineering

Specialists in high-concurrency Node/TypeScript, Vue.js, and real-time WebSockets.

Conversational AI & Growth

Automation designers who know how to build conversational funnels that convert.

24/7 Dedicated Support

Multilingual support specialists ready to assist via WhatsApp and live chat.

Let’s Build Something Great Together

Have questions about our plans or enterprise integrations? Our team is standing by.

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